Legal & privacy
We assess cancellations and refunds fairly based on the product or service, preparation already completed and applicable UK consumer law.
Last updated: 20 June 2026
Contact support immediately if you need to cancel. Because fresh, perishable or made-to-order food may be prepared quickly, cancellation may not be possible after preparation starts. Faulty, missing or materially incorrect items will be reviewed for replacement or refund.
Any deposit, staged payment, cancellation deadline and non-refundable committed costs will be stated in your quote or booking confirmation. Approved refunds are returned through the original payment method where possible.
Event ticket cancellation terms are shown with the event details. If Foodish cancels an event, ticket holders will be offered a refund or transfer unless the event is rescheduled and applicable terms provide otherwise. Statutory rights are not affected.
Email support with your order, booking or ticket reference, the reason for your request and relevant evidence. We will confirm the outcome and expected processing time.
Privacy and support requests: info@foodishbydonkaris.co.uk or +44 7823 649255.